Effective Date: March 5, 2026
Thank you for choosing We Manifest, Inc. We are honored to share our handcrafted products with you. Every item we offer is created with care using natural ingredients, organic botanicals, and homegrown herbs whenever possible. Because many of our products are made in small batches and prepared by hand, our shipping process is designed to ensure that each order arrives safely and in excellent condition.
This Shipping Policy outlines how orders are processed, packaged, shipped, and delivered when purchased through the We Manifest website.
By placing an order with us, you agree to the terms described in this Shipping Policy.
1. Order Processing
All orders placed through the We Manifest website are processed in the order they are received.
Because many of our products are handcrafted in small batches, processing times may vary depending on product availability and preparation requirements.
Standard Processing Time
Most orders are processed within 2–5 business days.
However, processing times may vary due to:
- High order volumes
- Custom or freshly prepared items
- Small batch production schedules
- Seasonal product availability
- Holiday periods
Orders are processed Monday through Friday, excluding holidays.
Customers will receive an order confirmation email once their purchase has been successfully submitted. A separate email will be sent when the order has been shipped.
2. Small Batch Production Notice
At We Manifest, Inc., many of our products are made with intention and care using natural ingredients, herbs, oils, clays, and botanical extracts.
Unlike mass-produced products, our items are often:
- Prepared in small batches
- Freshly made when ordered
- Created using seasonal herbs and ingredients
Because of this handcrafted process, certain items may require additional preparation time before shipment.
We appreciate your patience as we create products designed to support wellness, healing, and self-care.
3. Shipping Locations
We currently ship to customers within the United States. Additional international shipping options may become available in the future.
If you are located outside the United States and are interested in placing an order, please contact us to inquire about possible shipping arrangements.
Customers are responsible for ensuring that the shipping address provided during checkout is accurate and complete.
4. Shipping Methods
Shipping methods may vary depending on order size, destination, and product type.
Common shipping carriers may include:
- United States Postal Service (USPS)
- UPS
- FedEx
The available shipping options and estimated delivery times will be displayed during the checkout process.
Delivery timelines provided by carriers are estimated and not guaranteed.
5. Shipping Rates
Shipping costs are calculated during checkout based on several factors, including:
- Package weight
- Package size
- Shipping destination
- Selected shipping method
Customers will be able to review shipping costs before completing their purchase.
From time to time, We Manifest may offer promotional free shipping offers or discounted shipping for qualifying orders.
These promotions will be clearly announced on the website or through email campaigns.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking numbers allow you to monitor the progress of your shipment through the carrier’s website.
Please allow 24–48 hours for tracking updates to appear after receiving your confirmation email.
If you have trouble locating your tracking information, feel free to contact our support team for assistance.
7. Delivery Time Estimates
Shipping times vary depending on the destination and selected shipping method.
Typical delivery estimates may include:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Priority Shipping: 1–2 business days
Please note that these timelines apply after the order has been processed and shipped.
Delivery times may be affected by factors outside our control, including:
- Weather conditions
- Carrier delays
- High shipping volume during holidays
- Natural disasters
- Transportation disruptions
We appreciate your understanding when delays occur.
8. Shipping of Food and Beverage Products
Products sold through Mama Wize Cooken, including fruit-infused teas, juices, soups, and sauces, may require special shipping considerations due to their fresh and perishable nature.
To maintain quality and safety:
- Some food items may be shipped with protective packaging
- Delivery timelines may be prioritized to reduce transit time
- Certain items may only be available for local delivery or limited shipping areas
Customers should refrigerate or store perishable items promptly upon arrival.
If you receive a food item that appears damaged or compromised during shipping, please contact us immediately.
9. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
Please double-check the following information before placing your order:
- Street address
- Apartment or unit number
- City and state
- ZIP code
If an incorrect address is provided, the shipping carrier may return the package to us or deliver it to the wrong location.
We Manifest, Inc. cannot guarantee responsibility for deliveries made to incorrect addresses submitted during checkout.
If you notice an address error immediately after placing an order, please contact us as soon as possible so we can attempt to correct it before shipment.
10. Lost or Delayed Packages
While we work closely with reliable shipping carriers, delays can occasionally occur during transit.
If your tracking information shows that a package has been delayed or lost, we recommend:
- Checking the tracking details for updates
- Contacting the shipping carrier directly
- Verifying the shipping address used during checkout
If the issue cannot be resolved through the carrier, please contact us so we can assist in reviewing the situation.
We Manifest, Inc. will make reasonable efforts to help customers locate lost packages when possible.
11. Packages Marked as Delivered
If a package is marked as delivered by the shipping carrier but you cannot locate it, we recommend the following steps:
- Check around your delivery location
- Ask neighbors or building management if they accepted the package
- Verify the shipping address used for the order
- Contact the shipping carrier for additional information
Once a package has been marked as delivered by the carrier, We Manifest, Inc. may have limited ability to recover or replace the shipment.
However, we will do our best to assist customers in investigating the situation.
12. Damaged Packages
We take great care to package products securely to prevent damage during transit.
If your order arrives with visible damage, please follow these steps:
- Take clear photographs of the damaged packaging and products
- Contact us within 7 days of delivery
- Include your order number and description of the issue
Our team will review the situation and determine the best resolution, which may include:
- Replacement of damaged items
- Store credit
- Refund if appropriate
Prompt reporting helps us resolve issues quickly and improve our shipping process.
13. Split Shipments
In some situations, an order may be shipped in multiple packages.
This may occur when:
- Items are produced in separate batches
- Products are shipped from different preparation areas
- One product requires additional preparation time
Customers will receive tracking information for each shipment.
14. Holiday Shipping
During busy holiday seasons, order processing and shipping times may be longer than usual due to increased demand and shipping carrier volume.
We recommend placing orders early to ensure timely delivery.
Special holiday shipping announcements may be posted on our website or sent through email updates.
15. Shipping Policy Updates
We Manifest, Inc. reserves the right to update or modify this Shipping Policy at any time.
Updates may be made to reflect:
- Changes in shipping providers
- Adjustments to shipping rates
- Product availability updates
- Business operational changes
When updates are made, the revised Effective Date will be listed at the top of this page.
Customers are encouraged to review this page periodically.
16. Contact Information
If you have any questions about shipping, delivery timelines, or your order status, please contact us.
We Manifest, Inc.
Brooklyn, New York
Website Contact Form: Contact Us
Email: martineshandmadesoap@gmail.com.
We appreciate your support and look forward to providing you with handcrafted products designed to inspire wellness, healing, and natural living.
